This Privacy Policy explains how AIX Compass collects, uses, shares, and protects your information when you use our website and product. If you do not agree, please do not use the product.

1) Information We Collect

• Account information: name, email, login identifiers, and profile details you provide.
• Usage data: feature usage, pages visited, device/browser data, and approximate location from IP.
• Inputs you submit: worksheet responses, uploaded files, notes, and other content you provide.
• Payment data: billing status and transaction references (payments are processed by providers; we do not store card details).

2) How We Use Your Information

• To create and manage your account and provide access to the product.
• To generate outputs based on your inputs and improve the product experience.
• To operate, maintain, troubleshoot, and secure the platform.
• To communicate important updates, service notices, and support messages.
• To comply with legal obligations and enforce our Terms.

3) AI Processing & Outputs

AIX Compass may process your inputs to generate case studies, resumes, and other outputs. Outputs depend on the information you provide and may be incomplete or inaccurate. You should review and validate before relying on them.

• Please avoid submitting confidential or sensitive information you are not authorized to share.
• You control what you submit; you are responsible for what you upload and how you use outputs.

4) Sharing of Information

We do not sell your personal information. We may share limited information in these cases:

• Service providers: hosting, analytics, email/OTP, customer support, and payment providers.
• Legal: if required by law, regulation, or valid legal process.
• Protection: to protect rights, safety, and prevent fraud or abuse.
• Business changes: in a merger, acquisition, or asset transfer (with reasonable notice where required).

5) Data Retention

We retain your information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion where applicable, subject to legal requirements.

6) Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system can be guaranteed 100% secure. Please use strong passwords and protect your login/OTP access.

7) Cookies & Analytics

We may use cookies and similar technologies to maintain sessions, improve performance, and understand product usage. You can control cookies through your browser settings, but some features may not work properly if disabled.

8) Your Rights & Choices

• You can access and update certain account information in product settings.
• You may request export or deletion of your data, subject to applicable laws and obligations.
• You can opt out of non-essential communications where applicable.

9) Children’s Privacy

AIX Compass is not intended for children under 13 (or the applicable minimum age in your country). We do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version. Continued use after changes means you accept the updated policy.

11) Contact

For privacy questions or requests, please contact support via the Help section inside the product.